Privacy Policy

We collect what the job needs

Your name, phone number, where the vehicle is, and details about the vehicle, so we can come to you and fix it.

We don’t sell your information

We share it only with the companies that help us do the work, such as payment processors and parts suppliers.

No forms or accounts here

This website has no contact forms, logins, or comment sections. You reach us by phone, text, or email.

1. Information you give us

When you call, text, or email us, we collect the information you choose to share so we can help you. This usually includes:

• Your name, phone number, and email address
• The address or location where the vehicle is parked
• Vehicle details, such as year, make, and model, VIN, license plate, and odometer reading
• A description of the problem, and any photos or videos you send us

2. Information collected automatically

Like most websites, our hosting provider records standard log information when you visit, such as your IP address, browser type, the pages you view, and the date and time.

We use Google services, such as Google Analytics and Google Ads, to understand how visitors find and use this site and to measure our advertising. These services use cookies or similar technologies and collect information such as your device type, approximate location, and the pages you view. You can block or delete cookies in your browser settings, and you can manage ad personalization in Google’s Ads Settings.

3. How we use your information

• To schedule a visit, come to your vehicle, and diagnose and repair it
• To give you a price, send an invoice, and take payment
• To follow up on work we performed and answer your questions
• To send occasional offers or reminders by email, which you can unsubscribe from at any time
• To improve this website and our advertising
• To keep business records and comply with the law

4. How we share information

We do not sell your personal information. We share it only in these situations:

• With companies that help us run the business, such as our website host, payment processors, email provider, and parts suppliers when we order parts for your vehicle
• With Google, through the analytics and advertising tools described above
• When the law requires it, or when it is needed to protect our rights, such as collecting an unpaid balance

5. Payments

Payments are handled by our payment providers. This website does not collect or store card numbers.

6. Customer reviews

The reviews shown on this site are public Google reviews, and names appear the way they were posted on Google. If one of them is yours and you would like it removed from this site, contact us.

7. How long we keep information

We keep customer and service records for as long as we need them to serve you, follow up on our work, and meet tax, legal, and business record-keeping requirements.

8. Your choices

• Ask us what information we have about you, or ask us to correct or delete it. We may need to keep some records for legal or business reasons.
• Unsubscribe from our emails at any time using the link in the email, or by contacting us.
• Control cookies through your browser settings.

9. Children

This website is not directed to children under 13, and we do not knowingly collect information from them.

10. Links to other sites

This site links to other websites, including Google and Facebook. Those sites have their own privacy policies, and we are not responsible for their practices.

11. Changes to this policy

If we change this policy, we will post the new version on this page and update the date at the top.

12. Contact us

Questions about this policy or your information? Call or text 678-386-1390 or email chastainmechanicalsolutions@gmail.com. Chastain Mechanical Solutions, Stockbridge, GA.